Your opinion matters

If you have a complaint, please let us know about it. Your relationship manager is your trusted contact person.

If you are unable to contact your relationship manager, it's not a problem! You can fill in the following form.
The department Complaints Handling Team CB (Warandeberg/Montagne du Parc, 3 – 1000 Brussels
e-mail : complaints.cb@bnpparibasfortis.com) will record your complaint and after analysing it, will send you a response.

Complaint Form

Personal info:

Company info:

Is your company/organisation client at BNP Paribas Fortis?

Has your complaint already been processed by the bank?

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Complaints

We would like you to answer a few questions. This will help us answer your request faster and in a more appropriate manner. Thank you in advance.

Is your company/organisation client at BNP Paribas Fortis?

My organisation is being served by a Relationship Manager :

Your message

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We will respond as soon as possible.

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